Services

Reliability.  Service.  One company stands alone.  STG.

At STG we take a proactive approach to ensure that the IT infrastructure powering your organization is available and performing. Using proven processes, we simplify and improve the cost management associated with supporting a high-impact, multi-vendor IT infrastructure.

We provide mission-critical support in these four areas:

A single resource for all your technology needs

• Hardware Maintenance – Our service levels are geared to providing the right level of support to improve productivity and uptime. By consolidating the support for your desktops, networking equipment, servers and peripherals, you gain efficiencies in vendor management while enjoying consistent procedures and deliverables.
• Software Support – STG software support ensures complete system coverage that identifies and resolves system software issues as quickly as possible. In addition to standard support, we have a mission critical offering that can be enhanced to include a committed response.
• Technology Consulting Projects – With most IT departments understaffed, STG can provide many of these services on a project basis to reduce your overhead.  We offer a variety of assessments and services such as capacity planning, performance analysis and monitoring, disaster recovery planning, local and remote data storage, data center migration, hardware upgrades, and equipment deployment and installation.
• End of Life (EOL) Continuation – If your organization has seriously reduced your budget for IT assets, we can help you build out the capacity of the  hardware systems you’re running today.  We offer fixed-price EOL continuation services to install additional memory, more and/or faster processors, and additional and/or larger hard drives.  For a single price, STG will scope, acquire, and install your upgrades while ensuring their compatibility with your existing systems.

Proactive Support

When it comes to supporting mission critical infrastructures, seeing a problem before it exists is extremely important.  STG has several unique support services to give you consistent system performance. Electronic notification alerts ensure quick fix availability and expedited fix times.

Service Desk

Our US based service call center will quickly and effectively deal with each and every service call. We offer customized service desk solutions that are designed to provide seamless communication for you and all of our customers.

• STG Services

  • Services
  • Benefits
  • Hardware Maintenance
  • Software Support
  • Technology Consulting
  • EOL Continuation
  • Government Contracts

• Corporate America depends on us

  We manage more than 200,000 devices via 1,700 contracts with over 300 customers including Fortune 100 companies, major universities, government agencies, and private companies. Read what they say about STG.

• Downloads

  • Company brochure

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• National coverage

  We have more than 6,000 certified engineers who can be dispatched through our state-of-the-art system, 24x7.

• Our goal

  To be your single point of contact for all of your technology support needs!